Shipping policy
Shipping Policy
Last updated: June 2026
Thank you for shopping with Caseora.
Order Processing
All orders are processed within 1–3 business days after payment confirmation.
Orders are not processed or shipped on weekends or public holidays.
Shipping Times
Estimated delivery times:
- Austria 4-8 Business Days
Please note that delivery times are estimates and may vary depending on the delivery location, carrier delays, weather conditions, or other circumstances beyond our control.
Shipping Costs
Shipping is Free within Austria.
Tracking Information
Once your order has been shipped, you will receive a confirmation email containing your tracking number and tracking details.
Please allow up to 72 hours for tracking information to become available.
Delayed or Lost Packages
While we work with trusted shipping partners, Caseora is not responsible for delays caused by shipping carriers, customs inspections, weather conditions, or other circumstances beyond our control.
If your package appears lost, please contact us at support@caseoracases.com or per phone +43 676 9516164 and we will do our best to assist you.
Incorrect Shipping Information
Customers are responsible for providing accurate shipping information.
Caseora is not responsible for orders shipped to incorrect addresses provided by the customer.
Contact Us
If you have any questions regarding our Shipping Policy, please contact us:
Email: support@caseoracases.com
Website: www.caseoracases.com